Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. 

Copyright © [2016] [Jenna Hope Nutrition LTD.] Unless otherwise stated. The copyright in this website and the material on this website (including and without limitation the text, artwork, photographs, images, music, audio material, video material and audio-visual material) is owned by Jenna Hope Nutrition LTD [and it's licencors]. 
Shared Photo Credits: www.pexels.com

My Responsibility
Deliver a professional service: To deliver a professional, qualified and friendly service in line in full compliance with the Health Care Professionals Council (HCPC), the British Dietetics Association (BDA) and the Association for Nutrition (AfN). 
Confidentiality: All client information that is discussed and stored will be kept confidential and secure.
Insurance: as a  Registered Associate Nutritionist, I hold professional indemnity insurance. 
Continued professional development: I am committed to CPD to ensure my knowledge is maintained in order to provide a continued professional service.

Your Responsibility
You are responsible for ensuring you are on time to any scheduled appointments.
You are responsible for making payments on time, prior to the start of your programme/ service. An up-front payment will be required to the start of your individually tailored service. 

Typographical Errors
Jenna Hope Nutrition LTD. Reserves the right to refuse or cancel any orders placed for a service at an incorrect price due to typographical error.

Refund Policy
Please contact jennahope@jennahopenutrition.com if you would like to rearrange your scheduled appointment. A 50% deposit will be required prior to the consultation with the remaining to be paid on the day. A refund is available if cancellation is greater than 7-days of the booked appointment. The deposit is non-refundable after this time and no shows will be charged at the full rate.